Information for the guests

Neo Classic Hotel is an amazing hotel of Comfort category. It is located in the heart of Saint Petersburg on Karavannaya street, 1. There are the Russian Museum, Saint Michael’s Castle, Bolshoi St.Petersburg State circus and many other places of interest are situated in some meters from the hotel. Moreover, all guests can go for a walk on Fontanka River Embankment.

Neo Classic Hotel is a modern hotel in a classic style. The main feature of this hotel is original design of every rooms in the hotel. The hotel offers unique furniture, unusual decorations, high quality bathroom accessories, good air conditioning – everything that is necessary for creation of the wonderful atmosphere.

Our careful administrators will help you to solve any issue within 24 hours. Moreover, in case of necessity, the staff of Neo Classic Hotel will help you to find the most interesting excursions, organize transfer from/to the airport and railway station, give an extra-bed, lend VISA support to foreigners and etc.

Food and drinks

The hotel serves “Continental breakfast” every day. The cost of breakfast is 300 rubles.


14:00 (2 p.m.) – Check-in
12:00 (12 a.m.) – Check-out

Early check-in/late check-out

Early check-in/late check-out is possible if there is such an opportunity, please check it with the hotel administration. In case of early check-in/late check-out 50% of a tariff per day will be charged.

Children Stay Policy

Children under the age of 7 stay free without an extra bed; the cost of an extra bed for children from 7 to 12 years old is 500 rubles, the cost of an extra bed for children from 12 years old is 1000 rubles

Extra bed

1500 rubles per day

Pet Policy

The staying with pets is possible after a preliminary request

Visa assistance

1000 rubles

Registration of foreign citizens

The cost of registration of foreign citizens with issuing of a notification form on the arrival of foreign citizen at a place of stay is 250 rubles

Cancellation Policy:

– At standard tariff the cancellation is free of charge till 18:00 (6 p.m.) of the day of arrival; after 18:00 (6 p.m.)the cost of the first day of staying will be charged for cancellation
– At non-refundable tariff the cancellation is paid to the full extent

Payment Policy:

A payment is possible in three ways: by cash, by card at the hotel and on the payment account through the bank.

Cards that are acceptable in our hotel:

How to reach Neo Classic hotel

From Pulkovo Airport

1. By taxi. You can book a taxi at our reception in advance. The cost of one-side trip amounts about 800-1200 rubles (prices vary in dependence of the traffic)

2. By public transport. Every 5-10 minutes bus №39 meets the guests at the terminal «Прибытие/ Arrival» and takes them to Moscovskaya metro station. Then you should reach metro station “Nevsky prospect” (the exit on Sadovaya street). Then you should go 8 minutes by foot to Karavannaya street, 1.

From Moscow railway station

1. By taxi. You can book a taxi at our reception in advance. The cost of one-side trip amounts about 300-500 rubles (prices vary in dependence of the traffic)

2. By yourself.  You can take any bus, except №15, and reach the bus stop “Gostiny Dvor metro station”.

Free services for our guests




Tea and coffee

24/7 reception

24/7 concierge service



Bathrobes and slippers




Better sleep quality


Extra charge services



Extra bed


  Visa assistance

Pets welcome

Guest card


Holiday room decorations



Household set

Children set

Bathroom set

Cosmetic set

Shaving set