Information for the guests

Grand Mark Hotel is an amazing hotel of Premium Class category that is located on Galernaya street, 12 in the wonderful historical center of Saint-Petersburg (in a short distance from St. Isaac’s Cathedral, Mariinsky Theatre and Neva River Embankment).

The opening of the hotel after a renovation took place in March 2019, so all guests will find a new beautiful hotel. The interior of Grand Mark Hotel is performed in classic style: large light rooms with exclusive furniture, air conditioning system and high class bathroom accessories. Moreover, every room offers some unique handmade pieces of interior that makes the atmosphere of rooms homelike and special. One of the main features in the interior of every room is pictures with views of the city made by Saint Petersburg artist N. N. Lagutkina.

Grand Mark Hotel offers some category of rooms: Standard, Superior, Suite and Family room (with a separate kitchen where guests can make their meals).

The reception of the hotel works 24/7, so our administrators always help you to solve any problem, answer any questions and give a piece of advice how to spend your time in Saint Petersburg fascinatingly and effectively.

Categories of rooms

«Classic double room»
«Classic twin room»
«Superior double room»
«Superior double room with bathroom»
«Family room»

Food and drinks

The hotel serves “Continental breakfast” every day. The cost of breakfast is 300 rubles.


14:00 (2 p.m.) – Check-in
12:00 (12 a.m.) – Check-out

Early check-in/late check-out

Early check-in/late check-out is possible if there is such an opportunity, please check it with the hotel administration. In case of early check-in/late check-out 50% of a tariff per day will be charged.

Children Stay Policy

Children under the age of 7 stay free without an extra bed; the cost of an extra bed for children from 7 to 12 years old is 500 rubles, the cost of an extra bed for children from 12 years old is 1000 rubles

Extra bed

1000 rubles per day

Pet Policy

The staying with pets is possible after a preliminary request

Visa assistance

1500 rubles

Registration of foreign citizens

The cost of registration of foreign citizens with issuing of a notification form on the arrival of foreign citizen at a place of stay is 250 rubles

Cancellation Policy:

– At standard tariff the cancellation is free of charge till 18:00 (6 p.m.) of the day of arrival; after 18:00 (6 p.m.)the cost of the first day of staying will be charged for cancellation
– At non-refundable tariff the cancellation is paid to the full extent

Payment Policy:

A payment is possible in three ways: by cash, by card at the hotel and on the payment account through the bank.

Cards that are acceptable in our hotel:

How to reach Grand Mark hotel

From Pulkovo Airport

1. By taxi. You can book a taxi at our reception in advance. The cost of one-side trip amounts about 1200-1500 rubles (prices vary in dependence of the traffic)

2. By public transport. Every 5-10 minutes bus №39 meets the guests at the terminal «Прибытие/ Arrival» and takes them to Moscovskaya metro station. Then you should reach metro station “Sennaya Square” and choose Line 5 to reach Admiralteyskaya metro station. You should go in the direction of St. Isaac’s Cathedral.

From Moscow railway station

1. By taxi. You can book a taxi at our reception in advance. The cost of one-side trip amounts about 300-500 rubles (prices vary in dependence of the traffic)

2. By yourself. You can take the bus № 22, 3 or 27.

Free services for our guests




Tea and coffee

24/7 reception

24/7 concierge service

Air conditioning


Bathrobes and slippers




Better sleep quality


Extra charge services



Extra bed


  Visa assistance

Pets welcome

Guest card


Holiday room decorations



Household set

Children set

Bathroom set

Cosmetic set

Shaving set